Betting is for fun, not stress. Hiabee believes every player has the right to enjoy gaming in a safe, healthy, and informed way. Our responsible gaming framework is here to help you do exactly that.
Responsible Gaming means keeping betting and gaming as a limited part of your entertainment — never letting it harm your financial security, mental health, or family relationships. Hiabee's responsible gaming policy is built on that principle.
Many people assume betting is inherently risky, but when done mindfully, it can be a perfectly legitimate and enjoyable form of entertainment. Problems arise when betting becomes an addiction — chasing losses with bigger bets, hiding it from family, or using money set aside for bills.
At Hiabee, promoting responsible gaming goes beyond writing policies — we provide hands-on tools and support to help you stay in control. From setting deposit limits to self-exclusion, every feature we offer is built with your safety in mind.
Online gaming and betting are growing fast in Bangladesh. Betting on cricket, football, and kabaddi has become a popular form of entertainment for many. But with that popularity comes a greater responsibility to play responsibly. Hiabee takes that responsibility seriously and is committed to upholding it.
Each of our protection features is designed to help you stay aware and in control.
Set your own daily, weekly, or monthly deposit limit. Limits take effect immediately once set. Any request to increase a limit is subject to a 72-hour cooling period.
You decide how long each session lasts. When the time is up, the platform will automatically log you out so you can take a proper break.
If you feel like you need a break, you can temporarily deactivate your account for anywhere between 24 hours and 30 days. During this period, logging in and placing bets will be completely disabled.
If you feel you need a longer break, you can self-exclude for anywhere between 6 months and 5 years. Any attempt to open a new account during that period will also be blocked.
Set your own maximum stake per bet. This protects you from heavy losses in the heat of the moment and keeps your betting decisions considered.
You'll receive automatic alerts at set intervals showing how long you've been playing and how much you've spent. It helps you stay aware and in control.
Addiction doesn't happen overnight — it builds gradually. If you notice even one of the signs below, treat it as a warning signal.
Responsible gaming means being honest about your own situation. Recognizing the signs is already the first step toward addressing the problem.
Alongside using Hiabee's tools, following these habits will make responsible gaming even easier.
Decide in advance how much you're willing to spend on entertainment each month. Don't put a single taka beyond that budget into betting. This is the most effective rule for responsible gaming.
Set a timer on your phone or use Hiabee's session limit feature. Take a break after no more than 30–45 minutes of continuous play. Your eyes and your mind both need the rest.
When emotions are tied to a team's result, your judgment suffers. Avoid placing large bets when you're angry, frustrated, or overly excited. Make decisions with a clear head.
Winning naturally makes you want to win more — but that's where addiction begins. Set a clear goal for each session and stop for the day once you've hit your win or loss limit.
Betting shouldn't be your only source of entertainment. Keep up habits like reading, exercising, catching up with friends, or spending time with family. A well-rounded life is a healthy life.
Let a family member know that you bet and what limits you've set for yourself. Accountability helps you stay within your boundaries.
| Our Commitment | How to do it | Status |
|---|---|---|
| No access for minors | Age verification & KYC required at registration | Active |
| Personal Deposit Limit | Configurable from Account Settings | Active |
| Self-Exclusion | Effective immediately — from 6 months up to 5 years | Active |
| Reality Check Alert | Automatic notifications at regular intervals | Active |
| 24/7 Support Center | Always available via email and live chat | Active |
| Detecting suspicious behaviour | AI-powered monitoring system active around the clock | Active |
Answer the questions below honestly. This is not a diagnosis — it's simply a tool to help you understand yourself better.
Check the statements that match your experience over the last 30 days.
If you feel betting is getting out of control, don't wait — take action now. Hiabee is always here for you.
Asking for help is an act of courage. Follow the steps below and remember — no matter how difficult things seem, there is always a way forward.
Acknowledging the problem is the first step toward solving it. Complete the self-assessment above honestly and take stock of where you stand.
Go to Account Settings to set deposit limits, session limits, or activate a cooling-off period. If needed, enable self-exclusion — it takes effect immediately.
support@hiabee.appto send us an email. Our trained team will assist you with complete confidentiality.
Let a trusted family member or friend know what's going on. Their support can make your recovery journey much easier.
For serious addiction, seek advice from a mental health professional. National Mental Health Helpline in Bangladesh: 16789।
Register with Hiabee and enjoy Bangladesh's safest betting experience using our full suite of responsible gaming tools.